Frequently Asked Questions
Find answers to common questions about our fashion collections and services
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.
When will my order be shipped?
Orders are typically processed within 1-2 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact support within 30 minutes of placement for any urgent changes.
Do you offer international shipping?
Yes, ezpz ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What should I do if I receive a damaged item?
We maintain strict quality control, but if an item is faulty, please contact us immediately with photos of the damage for a priority replacement.
Are your materials sustainably sourced?
We are committed to ethical fashion. 60% of our current collection is made from organic or recycled materials, and we aim for 100% by 2025.